Wednesday, June 2, 2010

Why Services can be marketed as products?

Services can be marketed as products. A product is a defined and consistent "bundle of output". One bundle of output can be differentiated from another bundle of output. Service product consists of two components, the core product and supplementary service. The core product is based on the core set of benefits and solutions delivered to customers. Supplementary service is a variety of service related activities which surround the core product.

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